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KnowledgeBase 00016: Installing QM

Last updated: 22 Jul 2016
Applies to: All versions
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How do I Install QM?

Most users install QM from a self-extracting archive file downloaded from this site. Visit the Downloads page and download the appropriate version for your operating system. You will also find the QM documentation in various formats on this page. If you request a CD version of the software it will contain a self-extracting archive file as described below for the downloaded version.


Windows
  • Copy the downloaded file to the system on which you want to install QM.
  • Ensure that any previous version of QM is not running. All QM users must log off and the QMSvc service must be shutdown.
  • Execute the downloaded file.
  • Various windows will appear for configuration of customisable features. In general, you can leave these at their default settings. The final stage will ask for entry of your licence details.

Linux, FreeBSD, Mac OS X, AIX
  • Copy the downloaded file to the system on which you want to install QM.
  • Login with superuser rights.
  • Ensure that any previous version of QM is not running. All QM users must log off and QM must be shutdown using 'qm -stop'.
  • Execute the downloaded file.
  • The installation process will unpack the compressed software and install it. You will be asked to confirm the location for the QMSYS directory. The final stage will ask for entry of your licence details.

Windows Mobile
  • Connect your PDA to the Windows system to which you downloaded the installer program.
  • Execute the qmpda.exe or qmpce.exe as appropriate to your PDA operating system.
  • The installation process will unpack the compressed software and install it. Although you will be asked to confirm the location for the QMSYS directory, this should not be changed. The final stage will ask for entry of your licence details.

Returning to the Licensing Screen

If it is necessary to return to the licensing screen to update the licence data this can be done by using the UPDATE.LICENCE (or UPDATE.LICENSE) command in the QMSYS account or from the operating system command prompt by executing QM with the -L option.

Each field will show the current licence data and can be retained by pressing either Tab or Return to move to the next field or replaced with new data. If you need to blank a field that previously held data (perhaps removing an expiry date), use the delete or backspace keys or Ctrl-K to clear the field.

The new licence data will be validated and applied after all fields have been entered. Use Ctrl-X to skip directly to this stage.



Related Articles

00001: Product Licensing

00025: Installing Multiple QM Environments on a Single Server

00027: File System Performance on Windows



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